Experts contend that somewhere between half and up to 80% of all interpersonal communication is non-verbal. There’s no doubt, non-verbal communication is impactful, and can make or break a message. This type of communication goes far

In today’s busy, cluttered media environment it’s important to be savvy and sophisticated with your media relations activities. The digital space has created a new “24/7” … it’s now more like 1,440/day.  (Think of it as

Over the past few months I have spent time with many bright, talented job seekers. Most of these individuals have just earned their undergraduate degree, and they’re ready to head into the job market. Others have

If you’ve been in a communications position long enough, you have had the inevitable difficult conversation. Whether talking with a client, boss, colleague or reporter, these conversations are rarely easy. From the time we are kids, we’re

How do you give a memorable, personal introduction for a speaker? It’s a great art, and an important part of any speaking engagement. Your introduction sets the tone for what’s to follow, and helps grab the

It happens to all of us … we are asked to give a toast for a graduation, anniversary, engagement, or colleague’s retirement. At some point in our lives, we are asked to pay tribute to someone

A client asked us to develop a communications plan to brand and publicize its commitment to people. This organization intended to put some significant resources behind both the plan and its tactics because it wanted to

No Story to Tell? I had coffee with a recent college grad the other day. She was job searching, and wanted some advice on how to break into PR. I asked her why she wanted to

Stealing Shamelessly A few years back, we wrote a speech for a client who asked us to explore the concept of “stealing shamelessly.” As Chief Operating Officer of a global organization, he wanted to encourage employees